eTrust ITM – Realtime monitor — c:\program files\ca\etrustitm\realmon.exe

eTrust ITM – RPC Service — c:\program files\ca\etrustitm\inorpc.exe

eTrust ITM – Shell Scanner — c:\program files\ca\etrustitm\shellscn.exe

But appart from that they have released a patch for CA Integrated Threat Management r8.1 for Windows 7 support.  It allows the product to download updates which is always nice in a anti virus product

Instructions:

1) Stop [...]]]> First of all can i just say how completely rubbish CA’s website is  you can’t find anything on.

But appart from that they have released a patch for CA Integrated Threat Management r8.1 for Windows 7 support.  It allows the product to download updates which is always nice in a anti virus product

Instructions:

1) Stop the eTrust ITM Services:

CA Pest Patrol Realtime Protection Service (If present)
eTrust Antivirus Realtime Service
eTrust ITM Job Service
eTrust ITM RPC Service

2) Rename the current c:\Program Files\CA\SharedComponents\CAUpdate\CAUpdate.dll to CAUpdate.old

3) Copy the appropriate file, CAUpdate x86 or CAUpdate x64 to the SharedComponents\CAUpdate folder and rename to CAUpdate.dll

4) Restart all of the stopped eTrust ITM services

*Note, after ITM Agent machine updates to ITMCommon version 8.1.664 it will overwrite the CAUpdate.dll that was replaced.
You will need to replace the CAUpdate.dll (again) by following steps 1-4.

I can’t remember where i got this info from but thank you.

Thankfully the av isn’t setup to delete files it detects with a virus if it can’t clean them [...]]]> What a nightmare i have had with this program today! it has been detecting the stdwin32 virus in seeming ramdon files exe’s and dll files, in varying programs iris practice software and autocad to name a few.

Thankfully the av isn’t setup to delete files it detects with a virus if it can’t clean them i learnt that lesson the hard way.

It seemed to begin when the av definitions where updated to 33.3.7051 version 34.0.6674 seems to correct the problem.